Frequently Asked Questions
Everything you need to know about enhancing your living space with Casa Bella Decor.
What are your standard shipping times and costs?
We offer free standard shipping on all orders over $150. Most items are processed within 2-3 business days and typically arrive within 5-7 business days depending on your location.
What is your return policy for home decor items?
We want you to love your home. If you are not satisfied, you can return most items in their original packaging within 30 days of delivery for a full refund or exchange.
How can I track the status of my furniture delivery?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your shipment's progress in real-time.
Are the colors of the products accurate on the website?
We strive to display our products as accurately as possible. However, due to different monitor settings and lighting conditions, slight color variations may occur between the screen and the physical product.
What should I do if my order arrives damaged?
Please inspect your order upon receipt. If an item arrives damaged, contact our support team at [email protected] within 48 hours with photos of the damage so we can arrange a replacement.
Do you offer international shipping?
Currently, Casa Bella Decor ships exclusively within the continental United States and Canada. We are working on expanding our logistics to support more international destinations soon.